03 Jun The Disconnect: When Client Expectations Clash with Value Props
June 20, 2019 @ 8:00 am – 10:00 am
America/Los Angeles Timezone
Monterey at Encino Glen
16821 Burbank Blvd
Encino, CA 91436
An agent’s value proposition is sometimes at odds with what clients are looking for, creating what may seem like insurmountable objections. Zywave’s Matt Vecchio has analyzed these objections and offers a look inside the ultimate modern client experience. Join LAAHU on June 20 for the unveiling of new approaches to set you and your clients up for mutual success.
Introducing Presenter – Matt Vecchio
Matt Vecchio has watched firsthand as insurance professionals have been asked to do more for less. He’s spearheaded transitions for progressive agencies that have wanted to give their clients the ideal experience – the type that attracts new clients, garners referrals and keeps them renewing. Matt has been onsite in hundreds of agencies during his six years at Zywave, helping to bridge the disconnect between client expectations and the broker offerings. His focus is on training staff, ironclad processes in sales and renewal workflows and making agencies more profitable.
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